Most times it’s dead batteries, lost programming, or a problem with the opener itself
Few things are more frustrating than pressing your garage door remote—or typing in your keypad—and nothing happens. If your garage door isn’t responding, you’re not alone. At Harry’s Garage Doors, we get this question all the time from homeowners in Dickson County and surrounding areas.
Here’s a Q&A guide to help you troubleshoot the problem before calling in the pros.
Q: Why won’t my garage door respond to the remote?
A: There are a few common reasons:
- Dead batteries – The simplest issue! Replace the remote batteries first. They are always coin cell batteries you can get at CVS or local hardware stores
- Out of range – Try moving closer to the garage door.
- Signal interference – Nearby electronics or even LED bulbs can block signals.
- Remote needs reprogramming – Sometimes the remote loses its connection to the opener.
Q: What about my keypad not working?
A: If your garage door keypad isn’t responding:
- Check the batteries – Most wireless keypads run on a 9V battery.
- Reprogram the code – Keypads can reset on their own or lose programming.
- Weather damage – Keypads mounted outdoors in Tennessee weather can suffer from moisture, dirt, or heat damage.
Q: Could it be the garage door opener itself?
A: Yes. If neither the remote nor keypad work, the issue may be with the opener unit:
- Power supply – Make sure the opener is plugged in and the breaker hasn’t tripped.
- Lock mode – Some openers have a “vacation” or “lock” mode that disables remotes/keypads. This button is found on the wall console in the garage.
- Opener malfunction – Circuit boards and antennas can wear out over time.
Q: How do I know if I need professional help?
A: If you’ve tried fresh batteries, reprogramming, and checked the power—but the door still won’t budge—it’s time to call a professional. A malfunctioning opener or wiring issue can be dangerous to handle without proper tools and knowledge.
Q: Who should I call in Dickson County?
A: Call Harry’s Garage Doors! We’ve been helping homeowners in Dickson, Cheatham, and surrounding Tennessee counties with opener repairs, keypad replacements, and full garage door services.
📞 Don’t let a stubborn garage door slow you down—contact Harry’s Garage Doors today for fast, friendly service.